Wellington Scoop

Letting us down

Open letter from Michael Lee
Dear Regional Councillors,
You should be ashamed of yourselves for letting down the people of Wellington with this new inferior bus service.

After 35 years of travelling on a seamless bus service, you have presented us with a failed system.

In the past two weeks, I have experienced buses not turning up, many ”not in service” buses passing full bus stops, and waiting 45 minutes at both Karori and Courtenay Place for buses that turn up late.

Being packed into buses like a cattle truck.

Not being able any more to catch a South Karori bus from Courtenay Place.

The only positive point is many of the long suffering Wellington bus drivers on the number 2 route – they are bravely coping with a flawed computer-designed timetable and many don’t even have time for a comfort stop.

I have never seen so many people waiting at Karori bus stops.

Two or three electric buses make a farce of your promises.

I urge you to take positive action to improve the timetable and service.

Michael Lee is a long-time resident of Karori.


  1. Roy Kutel, 6. August 2018, 9:12

    And the Regional Council took EIGHT years to plan this farce! It needs to be abolished and replaced by a Public Transport Authority! In the meantime, Central Government should do a Christchurch and appoint some commissioners to run the show – people who know what they are doing.

  2. Keith Flinders, 6. August 2018, 11:00

    Michael: There is to be a meeting in Karori on the 30th of this month about the bus issues. In attendance will be Minister of Finance and local MP Grant Robertson, National List MP Nicola Willis, and members of the Greater Wellington Regional Council. I haven’t heard yet if the Karori Association is involved as well. I will post the fuller details here once they are announced.

    Other suburbs are planning similar meetings.

    On Wednesday the 8th of August at 09:30 at the GWRC premises, in Walter Street, Wellington, is the scheduled meeting of the “Sustainable” Transport Committee and all who have the time are encouraged to attend. If travelling to the meeting by bus then you may need to allow 1.5 hours to get there on time.

    Roy: There is an e-petition at the Parliament website calling for a commissioner to be appointed by Central Government. The petition was promoted by community group Re-Volt Wellington. You can reach the petition at http://www.revoltwellington.co.nz by clicking on the Take Action button at that site. Re-Volt is concerned also about the extra air and noise pollution from a 99% diesel bus fleet, second hand buses ex Auckland and Christchurch, some built in 2002 many with over 1 million kms already travelled. Re-Volt notes that there is no commitment from the GWRC in its Long Term Plan to speed up the introduction of an all electric bus fleet.

  3. greenwelly, 6. August 2018, 11:55

    Keith, the Agenda for the Transport meeting is up now, although the report for item 7. Public Transport Transformation Programme update
    has yet to be added, (,Its as if they think it might be controversial or something 🙂

  4. Paul Clutterbuck, 6. August 2018, 15:07

    I’m studying Wellington’s new bus timetables in some depth, and tbh I’m really struggling to work out how the network is supposed to fit together, or how a user is supposed to use the network to navigate around the city. It’s bloody infuriating. I can understand the source of much of the negativity, and why it’s not actually working out properly on the streets.

    This is a network designed by experts, and it needs experts to figure it out. Most of us just find it far too confusing. I doubt that this version of the network will last long, and I’m guessing there will be a mass exodus from Metlink services as a result. [via Facebook]

  5. Benny, 6. August 2018, 15:51

    Personally, I blame the chairman of the Regional Council for this debacle. Both on the diesel versus electric front, and the new network layout. He, with the council, has enabled the service to be sabotaged at every possible level, all in the name of cutting costs. I call for a resignation, to at least acknowledge how much of a debacle this has created.

  6. Andrew, 6. August 2018, 15:55

    This morning, taped to the traffic light outside the Salty Pidgin in Brooklyn, were two little laminated signs. Both with arrows, one with 29, the other with 29e… presumably for the drivers to remember when to turn. Confusing for everyone.

  7. greenwelly, 6. August 2018, 16:37

    @Andrew – to be fair, there have been numerous “bus route” signs throughout the Wellington suburbs for decades. There are two on a power pole on the corner of Verviers and Beauchamp in Karori – to stop drivers getting stuck going round the narrow loop the ends of these two streets form…

  8. Andrew, 6. August 2018, 18:56

    Greenwelly, perhaps they should install more permanent signs then.

  9. Ian, 7. August 2018, 20:28

    I note that the Sustainable Transport Committee meeting is being followed by the meeting to review the performance of the CEO (and thus the organisation and the staff). I suspect it will not be a comfortable meeting for the CEO. I think the Councillors have been dropped right into it by the staff.