Wellington Scoop

Route 18 buses to be reinstated all day between Miramar and VUW

News from Greater Wellington Regional Council
The Regional Council has reinstated a popular bus service, saying the decision is evidence that it is listening to concerns about the new bus network introduced by Metlink last month.

The reinstatement of the route 18 service between Miramar and the university, returning it from its present peak-only operation to off-peak as well, will be of particular benefit to university students, many of whom travel to lectures outside peak travel times.

However the council says the bus network can never return to the old design, which had outlived its usefulness after decades of operation.

“The old design was well past its use-by date. The inner city was increasingly clogged up by bus congestion, especially along the Golden Mile, and many of the newer, outlying suburbs were insufficiently served, or not served at all,” says Greater Wellington chair Chris Laidlaw.

“Even though it’s still early days, the new network seems to have made a positive difference to these issues, and has set us up well for the anticipated future growth of our city and region.”

Mr Laidlaw says Greater Wellington regrets the inconvenience and disruption the introduction of the new network has caused for some Wellington bus customers.

“Change of this nature is never an enjoyable experience and we are sorry this has been such a negative experience for some people.

“We know there have been problems for some and the network is not delivering in the way we want it to yet. But we are working systematically through the problems and making good progress with putting fixes into place.”

Mr Laidlaw says that as the implementation process continues, any issues with the design of the network itself will become more visible and steps could then be taken to make corrections to it where necessary.

“The restoration of the full route 18 service is a measure we have identified early as something we can do to make a material improvement for this group of passengers, and we will now work with the operator to put it into effect as soon as possible,” says Mr Laidlaw.

UPDATE from MetLink
To clarify this announcement, the route 18 service runs from Miramar and stops at the hospital, MasseyUni, VicUni and Karori. The announcement may have unintentionally conveyed that the service only ran between Miramar and VicUni. We apologise for any confusion.


  1. Traveller, 16. August 2018, 17:21

    It’s taken them five weeks to admit there’s a problem with the route 18 buses, and they still can’t say when they’ll be able to fix it? [MetLink is in no hurry. It says: “We will be working with the operator to put this into effect later this year.”]

  2. Michael Gibson, 16. August 2018, 18:15

    This bus goes to the top of the cable-car in order to turn round. Why is everybody kicked off at Vic?

  3. Keith Flinders, 16. August 2018, 21:21

    Michael Gibson: Messlink’s slogan is “On our way” and not “We are going out of our way to be helpful”

  4. City Lad, 16. August 2018, 22:54

    The buck stops with Chairman Laidlaw. Transferring to other buses enroute is ridiculous. Use some commonsense: abandon all “hubs”, reimplement the former network and time schedules. Simple!

  5. Michael Gibson, 17. August 2018, 7:32

    Keith, I said to the driver: “Your company’s slogan is ‘on our way’. why are you kicking me off?” But I was still kicked off at Vic instead of being taken to the Northland/Kelburn Medical Centre with access to all the other attractions at the top of the cable-car.
    I hasten to add that I do not blame the driver – am still waiting to hear from GW about this.

  6. Katie, 17. August 2018, 11:54

    Definitions of delusional:
    1) characterised by or holding idiosyncratic beliefs or impressions that are contradicted by reality or rational argument
    2) based on or having faulty judgement; mistaken.
    “their delusional belief in the project’s merits never wavers”
    Does this sound like person/persons we know?

  7. Paul, 20. August 2018, 10:44

    “The Regional Council has reinstated a popular bus service, saying the decision is evidence that it is listening to concerns about the new bus network.” Shame they refused to listen to all the public feedback about keeping the 18 route during their sham consultation process. Turns out the customers do know what they want better than the useless algorithms GWRC used to plan their routes. Now if only they would change more of it back to a working reliable system.

  8. Kara Lipski, 20. August 2018, 15:36

    I have just checked the route 18 timetable and there is no evidence of any off peak extension yet. GWRC will have to do much better than simply saying sorry.

  9. Keith Flinders, 20. August 2018, 16:30

    Changes to the 18 route have yet to be negotiated with NZ Bus, and this will take 8 – 12 weeks according to the GWRC.