Wellington Scoop

Metlink testing announcements on its buses – they want them to work

News from Metlink
You may soon notice a new on-board announcement service when travelling on one of our Metlink buses. We’re testing ways of helping customers who are unfamiliar with the area and the bus network, people who have impairments or disabilities.

For a few weeks from the end of May, if you travel on Route 1 or 32x, we will be testing on-board announcements on one of our electric double deckers. This is the very first phase of coming up with a way of ensuring everyone gets the information they need.

So, how will it work?

The announcements will help to let you know what route you’re on, what the end destination is, and which stop you’re at. Don’t worry, we’ll be working hard to make sure there’s not too much talking – just enough to ensure everyone’s reliably informed.

The On Board Announcement tests are being designed with Wellington in mind, and if you have any comments or suggestions, we’d love to hear them. We’re determined to make the finished product something that really works for the Wellington region. You can call 0800 801 700.


  1. Alan, 25. May 2019, 10:28

    Oh please Metlink, I hope you don’t propose announcing every stop and bombarding passengers with your feel-good welcome on board messages and thanking us for travelling with Metlink. Heaven forbid!

  2. Peter Kerr, 25. May 2019, 14:34

    The bus authority is determined to do everything but the one thing necessary; and that is to improve the bus service.
    It seems to me there’s a belief at Metlink that if enough needless minor tittivating is achieved, passengers will be lulled from consideration of the enduring major malfunctions that characterize the present service.

  3. NigelTwo, 26. May 2019, 17:28

    But wait Alan, there is the potential for more! Those inane safety messages like “please stay seated (sic) while the bus is in motion”.

  4. Peter, 27. May 2019, 11:28

    Perhaps you could consider making Tranzurban get rid of all the horrible beeping noises on their buses at the same time. I don’t want to feel like I’m trapped in a McDonalds kitchen while I’m on my way home after a long day.

  5. Al, 8. June 2019, 9:46

    I’ve given up on the bus since they’ve started beeping for the entire trip. It’s like a new form of digital torture. How many cars would Mercedes sell next year if they beeped every 15 seconds. (The correct answer is much fewer). What normal person thinks this is a good idea on buses?