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Local parking payment company losing WCC contract after 15 years

News from Phone2Park
We are phone2park, a locally owned and operated technology company. We provide mobile payment options for Wellingtonians using city council operated parking. We have 16,000 users and have been operating for 15 years.

Recently, the Wellington City Council notified us that they intend to end our contract for the supply of phone2park parking payment services.

The rationale given to us by WCC is that they want to reduce the number of payment options that customers have for parking. However, by reducing choices and creating a monopoly we believe WCC is taking away your right of choice as well as stifling innovation.

We provide a free calling helpline, parking payment via texting, a wide choice of top-up methods and rich functionality for vehicle fleets.

We have spent over 15 years developing these services and collecting parking revenue for the WCC at no cost to them. Apps are the most convenient parking payment option and an increasingly high proportion of parking customers will be using apps to pay for their parking in the future. Our steadily increasing popularity bears this out.

We invite you to tell your council what you want by signing our petition, where there are now more than 2000 signatures.

6 comments:

  1. Wendy, 12. July 2019, 17:01

    WCC talks the talk but doesn’t walk the walk. While Phone2Park may have a contract that can be cancelled anytime, it is extremely upsetting to hear of the demise of a local company and jobs, specially by WCC who touts itself as supporting local businesses. Wonder who will be next.

     
  2. Gringo, 12. July 2019, 18:56

    Bizarre that they want to reduce the methods of payment. Or is this just another way of making life as difficult as possible for motorists in an attempt to deter them from the city?

     
  3. Traveller, 13. July 2019, 12:42

    The city council should be supporting local businesses, not ending their contracts.

     
  4. Wellington Commuter, 14. July 2019, 10:00

    Can the WCC publish the documentation about last years review of both mobile apps payment options (which are the Phone2park app and the PayMyPark app) and why it’s better to only have one app ? [via twitter]

     
  5. Josh, 15. July 2019, 8:50

    I think there is more to the story. I switched from Phone2park to PayMyPark due to endless issues with the app. They featured a couple of times in the news where people paid via Phon2park but due to a system error still got ticketed. They are also not a cheap option.
    https://www.stuff.co.nz/motoring/83172385/wellington-driver-plagued-by-troubles-with-phone2park-app

     
  6. Tonald Drump, 15. July 2019, 9:26

    Apparently, 1900 people have signed the petition on change.org. The public was made aware of the petition on Facebook – 7 people reacted, and on Wellington.Scoop.co.nz – 5 people have commented.

     

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