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Metlink meet visually-impaired man who held up bus in protest at encroachment

Press Release – Greater Wellington Regional Council
People with disabilities, their whanau and wider support network, should share their experiences and suggestions on how to improve journeys and facilities across the region, according to the Chair of Greater Wellington Regional Council’s Transport Committee Roger Blakeley.

His comments came after a man with visual impairment held up an Airport Flyer bus in the city in protest against buses encroaching on pedestrian crossings.

“While the Airport Flyer is not a Metlink service, our staff have met the man to understand and take action on his concerns. We take his issues seriously and work closely with our operators and drivers on training and reinforcement measures to make improvements,” says Cr Blakeley.

Metlink has a number of reference groups with input from disability advocates and groups that help inform its services and infrastructure.

“We encourage all customers to contact Metlink whenever they experience issues on the network. Statistics New Zealand shows that one in four New Zealanders are disabled, and making buses, trains and ferries safe for them has a greater net effect for our region and all of the people travelling on our network,” adds Cr Blakeley.

The Regional Council is working with the NZ Transport Agency and the Wellington City Council on a bus priority programme to improve road layout, markings and bus boxes at stops on eight routes, to make journeys more reliable and give buses more room to manoeuvre.

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