Wellington Scoop

CallActive expands its Wellington contact centre, and employs John Morrison

Press Release – CallActive
CallActive has secured a second floor in their Wellington site, bringing total operational capacity to 420 seats. Mr Allan also announced that CallActive has secured the building naming rights, with the former Guardian Trust building to be renamed CallActive house.

“The continued growth in our Wellington operations is built on the increasing need for companies seeking a high quality sales and service customer experience,” says CallActive CEO Rick Allan.

“We are thrilled to be able to further extend our 38 years of Sales and Service experience into New Zealand and our staff and customers have embraced the CallActive experience.”

CallActive have also bolstered their business development team with former New Zealand Test Cricketer and Wellington City Councillor John Morrison recently joining the team.

“I’m excited to join the CallActive team and am looking forward to continuing to promote the benefits of Wellington New Zealand as a home for global contact centre operations. With operating costs about 30% cheaper than Australia and similarities with culture, language and education all wrapped up in a safe and friendly city, the growth opportunities are truly exciting.”

The news follows the announcement of CallActive’s Kiosk services continuing to grow with a new kiosk initiative opening at Tullamarine Airport in Melbourne. CallActive’s Chief Commercial Officer, Justin Tippett commented that “Kiosks continue to strengthen as a viable channel to engage with your customers and integrating kiosks with a contact centre is an even more powerful combination”

Content Sourced from scoop.co.nz
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  1. Ellie, 13. November 2013, 16:42

    Would they also have a place for Andy Foster ?

  2. Kent Duston, 14. November 2013, 20:21

    A low-wage call centre + John Morrison. As the old saying goes, strapping two turkeys together does not make an eagle.