by Lindsay Shelton
Many of us have been wondering this morning why Wellington Airport doesn’t have the necessary systems to enable flights to keep landing when there’s fog. (Like big airports do.) But some of us have also been puzzling about how the Regional Council could spend $9.7m on a real-time information system that isn’t working.
In recent weeks, waiting at bus stops and looking at the real time displays, I’ve wondered if I was going mad. Bus services have been listed, and have failed to arrive. Buses have arrived without appearing on the screens.
But today we learn it’s the system that’s at fault. Not the customers.
The DomPost reports details of how the Regional Council’s real-time bus information system is faulty. Really faulty.
Just half of Wellington’s signs showed real-time bus arrivals this week. Hutt Valley signs reached a low in December of 46 per cent accuracy, but the figure had bounced back to 79 per cent this week …
The signs are supposed to tell passengers how many minutes till the next service. But … their performance significantly deteriorated in December and January because the memory cards bus drivers used were being overwritten too often, and corrupted.
Council public transport portfolio leader Paul Swain said memory cards were regularly replaced in Britain’s real-time systems, but nobody in Wellington had realised the need to do so. Go Wellington and Valley Flyer real-time systems were also corrupted when the two fleets were switched at times of bus shortages
They spent $9.7million on the real-time system but didn’t know how to run it?
And it could have been done – without the breakdowns – for a fraction of the cost, as Ian Apperley describes this morning,