Wellington Scoop

New rail contract will bring better service and savings, says Laidlaw

Press Release – Greater Wellington Regional Council
Wellington will get better rail services for less ratepayer subsidy in coming years, following the appointment today of a new metro rail operator by Greater Wellington Regional Council.

The new performance-based contract, awarded to Transdev Wellington Ltd and expected to start in July, will deliver savings of around $100m over the next 15 years.

Chris Laidlaw, Chair of Greater Wellington Regional Council (GWRC), says rail commuters will see a new look to rail services including the move to one public transport brand, Metlink. “And ratepayers can expect to see real lifts in value for money over the term of the rail contract.”

The contract offers incentives for the operator to improve customer experience with a big focus on on-time performance and customer satisfaction. The higher quality services will encourage more people to use public transport.

The new contract follows big investments in Wellington rail by Greater Wellington Regional Council and the NZ Transport Agency. More than $400m has been invested in new trains over the last few years, with the last of these trains due to be commissioned later this year. With network and station upgrades and improving commuter information about arrival and departure times online and at stations, use of rail continues to grow strongly across the region – up by more than 4% last year.

“This is the first public transport contract in the Wellington region that is truly performance based and drives true partnering”, says Mr Laidlaw. “And it is just the beginning, the Council will follow with new bus services and contracts over the next two years. We will continue to see improvements and real value for money.”

Mr Laidlaw acknowledged the work of the current rail contractor, KiwiRail, and said it, along with a significant investment in rail by central government and GWRC, had set a great platform for the future.

Transdev is partnering with Hyundai Rotem, makers of the Matangi trains, to deliver train maintenance services. The partnership gives Wellington a unique opportunity to benefit from an operator with global passenger rail expertise and a maintainer with intimate knowledge of the Matangi trains’ design and performance.

Transdev is a world leader in operating passenger transport services in Europe, North America, Asia and the Pacific. It operates a range of services in Auckland, Brisbane, Sydney, Melbourne and Perth.

News from TransDev
A ceremonial signing has taken place between contracting partners Greater Wellington Regional Council, Transdev and Hyundai Rotem for the operation of the Wellington Metro Rail contract. The event marked the start of a partnering relationship between the parties to operate, maintain and grow the Wellington rail network. The contract is for nine years and may be extended for a further 6 years (in 3 year increments) subject to achieving performance targets.

The event was attended by dignitaries including the French Ambassador to NZ, Madame Florence Jeanblanc-Risler, Transdev Group Chairman and CEO, Mr Jean-Marc Janaillac and regional CEO Richard Dujardin, along with Transdev Australasia’s Acting CEO Peter Lodge and Acting Managing Director in Wellington Alan Bannister.

“We are very proud to have been entrusted by the Greater Wellington Regional Council that will see us harness our global experience with the local talent that already exists in the network. It is with great delight that we embark on this long term partnership with Greater Wellington Regional Council,” Mr Janaillac said.

The signing of the contract marks the 14th current major public transport contract in the region for Transdev Australasia. Mr Richard Dujardin said,“we are so proud to further grow our presence in the New Zealand passenger rail market, with the Wellington contract being in addition to our Auckland rail contract that we have successfully operated since 2004.”

Peter Lodge, Acting CEO of Transdev Australasia said, “Transdev’s approach to this contract is to build on the existing strong foundations that already exist in Wellington, to grow patronage on the network. We will do this in partnership with Greater Wellington Regional Council and ourmaintenance partner Hyundai Rotem.”

Acting Transdev Managing Director (Wellington), Alan Bannister said, “our team is working extremely hard towards the service delivery start date toensure a seamless transition with no disruption to staff and customers. We are already working closely with KiwiRail, GWRC and the RMTU to helpfacilitate this. KiwiRail have worked hard to establish a rail network that is in a good position in terms of performance and high customer satisfactionratings. We are looking forward to building on these successes to drive even greater customer satisfaction, punctuality, reliability, and patronagethat contributes to the region’s prosperity and growth,” he said.

1 comment:

  1. Brent Efford, 17. March 2016, 21:54

    I wonder if an international operator will remind the regional council how weird it is to have a rail transit system which does not include the CBD. CBD rail penetration is the reason why urban rail systems are built – Wellington’s system is almost unique in its inadequacy.